Peel the Onion

Problems will often have more than one layer or symptom. This segment will go beyond the obvious issues to understand what is really going on.

User Behaviour

I’m not a UI/UX designer, but we want to apply a little bit of Jakob’s Law, which is from someone who spent some time studying how people use mobile apps. So when people see things that have been on other applications, they expect it to be the same on yours. This applies to internal tools. […]

User Behaviour Read More »

Tracking Data With Dashboards

Data is past information. So how does and how should it affect future decisions? Now, with data, we typically put it in dashboards to look at how we have improved, to look at performance, or at the team’s velocity, and how they’ve been keeping up with the work that is coming in. We want to

Tracking Data With Dashboards Read More »

From Solution to Problem

Have you ever invented something to solve a problem, only for that supposed solution to make the problem even worse? You know how we say there’s always a problem for every solution. So, to avoid situations like this, we have to first understand the kind of problem we’re dealing with. Every problem can be categorized

From Solution to Problem Read More »

A Self-Audit

When I’m reaching out to businesses, or they reach out to me, I always encourage them, if they are not ready to proceed at the moment, to carry out a self-audit. It’s a self-audit to check what is in place, if they are meeting the goals that they set at the beginning of the quarter

A Self-Audit Read More »

The 5 Whys

This is a great problem-solving tip that I want to share. I know we’ve all heard of it, so it’s nothing new, but I want you to apply it if you’ve gone through some of my videos and noticed that I talk a lot about problems. It’s going to help you narrow down to the

The 5 Whys Read More »

Scroll to Top