Privacy Policy

Last Updated: August 14, 2026

Introduction

This Privacy Policy describes how Medara Moses LTD, operating as Medara Moses (“I,” “me,” or “my”), collects, uses, maintains, protects, and discloses information when you visit or use medaramoses.com (the “Website”).

I respect your privacy and aim to be transparent about the information I collect and how it is used. By accessing or using the Website, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with the practices described in this Privacy Policy, please do not use the Website.

What This Privacy Policy Covers

This Privacy Policy applies to information I collect:

  • On this Website;
  • Through forms available on the Website;
  • In email, text, and other electronic communications between you and me relating to the Website;
  • Through services or applications made available through the Website; and
  • Through third-party services used in connection with the Website where those services process information on my behalf or in connection with your interaction with the Website.

This Privacy Policy does not apply to information collected offline or through third-party websites, applications, platforms, or services that I do not control.

Third-party websites and services may have their own privacy policies, and I encourage you to review them before providing personal information.

Children Under the Age of 16

The Website is not intended for children under 16 years of age. I do not knowingly collect personal information from children under 16.

If you are under 16, please do not provide personal information through this Website, submit forms, register for services, make purchases, or otherwise provide information about yourself through the Website.

If I become aware that I have collected personal information from a child under 16 without appropriate consent, I will take reasonable steps to delete that information.

Information I Collect

I may collect several types of information from and about people who use the Website. This may include:

Information You Provide Directly

You may provide information such as:

  • Your name;
  • Email address;
  • Telephone number;
  • Information submitted through contact forms;
  • Information provided when subscribing to a newsletter;
  • Information included in correspondence with me;
  • Information provided when requesting information or services;
  • Transaction-related information;
  • Information provided when reporting a problem with the Website; and
  • Other information you voluntarily provide.

Information Collected Automatically

When you navigate through and interact with the Website, certain information may be collected automatically. This may include:

  • IP address;
  • Browser type;
  • Device type;
  • Operating system;
  • Pages visited;
  • Links clicked;
  • Referring websites;
  • Approximate location information;
  • Session duration;
  • Website navigation information;
  • Traffic and usage data;
  • Log information; and
  • Other technical information about your device and interaction with the Website.

Information You Provide Through Forms and Communications

Information collected through the Website may include information you provide when you:

  • Complete a contact form;
  • Subscribe to a newsletter;
  • Request information;
  • Request services;
  • Submit an enquiry;
  • Report a Website problem;
  • Communicate with me by email; or
  • Otherwise voluntarily provide information.

If you contact me, I may retain records of our correspondence, including the email address and information contained in the communication.

Transaction and Payment Information

If you purchase a product or service through the Website, you may be required to provide information necessary to process the transaction. Payment information may be processed through third-party payment providers.

Where payment processing is handled by a third-party provider, that provider may collect and process your payment information under its own privacy policy and terms. I do not intend to store full payment card information on the Website unless expressly stated otherwise.

Cookies and Similar Technologies

The Website may use cookies and similar technologies to operate the Website, remember preferences, understand Website usage, analyse performance, and improve the user experience.

These technologies may include:

  • Cookies;
  • Pixels;
  • Web beacons;
  • Heat maps;
  • Analytics technologies; and
  • Similar tracking technologies.

These technologies may help me:

  • Understand how visitors use the Website;
  • Estimate Website traffic and audience size;
  • Understand navigation patterns;
  • Measure the popularity of Website content;
  • Remember certain preferences;
  • Improve Website functionality;
  • Identify technical problems;
  • Improve the user experience; and
  • Analyse Website performance.

Hotjar and Heat-Map Technologies

I may use Hotjar or similar Website analytics and user-experience tools to understand how visitors interact with the Website. These technologies may collect information about interactions such as:

  • Clicks;
  • Scrolling;
  • Navigation;
  • Page activity;
  • Device information;
  • Session information; and
  • Other Website usage information.

These tools help me understand how people use the Website so that I can identify problems, improve Website content and functionality, and provide a better user experience. Where a third-party service processes personal information, its own privacy policy and terms may also apply.

Third-Party Cookies and Services

Some content, functionality, applications, advertisements, or services on the Website may be provided by third parties. These third parties may use cookies, pixels, web beacons, or similar technologies to collect information about your interaction with the Website. Third-party services may include, depending on the functionality currently used on the Website:

  • Analytics providers;
  • Website hosting providers;
  • Email and newsletter providers;
  • Scheduling providers;
  • Payment processors;
  • Form providers;
  • Embedded content providers; and
  • Other technology or service providers.

Third parties may process information according to their own privacy policies and terms.

How I Use Your Information

I may use information I collect about you to:

  • Operate and maintain the Website;
  • Provide information, products, or services you request;
  • Respond to enquiries;
  • Communicate with you;
  • Process transactions;
  • Improve the Website and its features;
  • Understand how visitors interact with the Website;
  • Conduct research and analysis;
  • Improve Website content and user experience;
  • Send newsletters or communications you have requested;
  • Send marketing communications where permitted;
  • Notify you about changes to the Website or services;
  • Protect the security and integrity of the Website;
  • Detect or prevent fraud, misuse, or unauthorised activity;
  • Comply with legal obligations;
  • Enforce my agreements and policies; and
  • Fulfil other purposes disclosed when information is collected or with your consent.

Marketing Communications

If you subscribe to my newsletter or otherwise provide consent to receive marketing communications, I may send you information about:

  • My services;
  • Educational content;
  • Products;
  • Resources;
  • Website updates;
  • Offers; and
  • Other relevant business communications.

You may opt out of marketing communications at any time by following the unsubscribe instructions included in the communication. Opting out of marketing communications does not necessarily stop service-related, transactional, or other necessary communications.

How I Share Your Information

I may share information with third parties in limited circumstances.

Service Providers

I may share information with service providers that help me operate my business and Website, including providers involved in:

  • Hosting;
  • Website maintenance;
  • Analytics;
  • Email;
  • Scheduling;
  • Forms;
  • Payment processing;
  • Communications; and
  • Other business or technical services.

Legal and Regulatory Requirements

I may disclose information where required or permitted by law or where I reasonably believe disclosure is necessary to:

  • Comply with a legal obligation;
  • Respond to a lawful request;
  • Protect my rights or property;
  • Prevent fraud or abuse;
  • Protect the safety of users or others; or
  • Enforce my agreements or policies.

Business Transactions

If my business is involved in a merger, acquisition, restructuring, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to applicable law.

With Your Consent

I may share information with another third party where you have permitted me to do so.

Data Retention

I retain personal information for as long as reasonably necessary to:

  • Fulfil the purpose for which it was collected;
  • Provide requested products or services;
  • Maintain appropriate business and transaction records;
  • Communicate with you;
  • Resolve disputes;
  • Enforce agreements;
  • Comply with legal obligations; or
  • Protect my legitimate business interests.

The length of time information is retained may vary depending on the type of information and the reason it was collected.

Your Privacy Choices and Rights

Depending on where you live and the laws that apply to you, you may have certain rights relating to your personal information. These may include the right to:

  • Request access to personal information I hold about you;
  • Request correction of inaccurate information;
  • Request deletion of personal information;
  • Withdraw consent where processing is based on consent;
  • Opt out of marketing communications; and
  • Ask questions about how your information is collected and used.

To make a privacy-related request, contact me using the information below. I may need to verify your identity before completing certain requests.

Accessing, Correcting, or Deleting Your Information

You may contact me to request access to, correction of, or deletion of personal information you have provided.

Please send your request to:

privacy@medaramoses.com

I will consider and respond to requests in accordance with applicable law.

Data Security

I have implemented reasonable measures designed to protect personal information from accidental loss and unauthorised access, use, alteration, or disclosure. However, no method of transmitting or storing information electronically is completely secure.

Although I make reasonable efforts to protect your personal information, I cannot guarantee the absolute security of information transmitted to or through the Website.

If you have a password or other credentials for accessing a part of the Website or a related service, you are responsible for keeping those credentials confidential.

Third-Party Websites and Services

The Website may contain links to third-party websites, platforms, applications, videos, resources, or services. I do not control these third parties and am not responsible for their:

  • Content;
  • Accuracy;
  • Availability;
  • Security;
  • Privacy practices; or
  • Terms and conditions.

If you follow a link to a third-party website, I encourage you to review that website’s privacy policy before providing personal information.

Your Information and International Services

Some service providers I use may process information outside Nigeria. Where information is processed by a third-party provider, that provider may be subject to the laws and privacy requirements applicable to its location. I will take reasonable steps to use appropriate service providers and safeguards consistent with applicable law.

Changes to This Privacy Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page together with an updated “Last Updated” date.

Where appropriate, I may provide additional notice of significant changes. Your continued use of the Website after an updated Privacy Policy has been posted constitutes acknowledgement of the updated policy to the extent permitted by applicable law.

Contact Information

If you have questions, comments, concerns, or requests regarding this Privacy Policy or how I handle personal information, please contact me:

Medara Moses LTD

Website: medaramoses.com
Email: privacy@medaramoses.com

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