Eight years is a long time and when you think about where project management tools were in 2018 compared to now, automation was barely standard and integrations were not that great. The level of collaboration that is common now was something teams only hoped for.
A tool that is seven or more years old and has not had its setup touched in all that time has a good chance of no longer reflecting how your business runs. So what do you do?
Your first instinct is usually to move to something new. Sometimes that is the right call, but it shouldn’t always be the first one. Before moving your entire operation to a new platform, which might be more expensive, more disruptive, and takes longer than anyone expects, do a proper audit of what you already have.
First, separate what you know no longer serves you from what you know is neglected and could be improved. A lot of tools feel outdated, and this is mostly due to the team not using them properly, or not using them at all.
If the audit shows the tool still has the capability, the answer is to rebuild what you have. Clean the structure. Archive what is no longer active. Rebuild the workflows. Set up automations where needed. That is faster and will be less disruptive than moving platforms.
Now if the audit shows serious issues, things the business needs that the tool simply cannot do, it means migration is the next step.
But do not do nothing. A tool should be maintained with consistent documentation, cleanup, and archiving. Start with the audit. Let it tell you what comes next.