Compilation of Featured Work

Insight (2025 – Present)

Project Manager | CRM & Client Portal Developer

At Insight, I lead the development of an internal tool, CRM, and client portal for a mentorship program. The platform enables mentors, mentees, and administrators to manage sessions, payments, and resources.

I did this by:

Designing and developing a custom CRM for mentorship tracking, so users can log in, view upcoming and past sessions, and track progress.
Building a client portal that allows mentors to assign resources and mentees to access shared materials and review session history.
Implementing an admin dashboard for efficient payment processing, session coordination, and overall operational oversight.
Automating scheduling and notifications to reduce manual tracking and ensure smooth session management.

Nia Sade Beauty (May 2023 – May 2025)

Project Manager

Nia Sade Beauty is an e-commerce brand that sells shampoos, conditioners, moisturizers, scarves, hairbands, and other hair care products. They needed to scale their online sales and streamline operations.

I was responsible for:

Revamping the Shopify store with redesigned landing pages and an improved shopping experience to boost conversions.
Automating Klaviyo email marketing campaigns to engage customers and drive sales.
Implementing ClickUp for workflow management, so teams can track tasks, projects, and deadlines more efficiently.
Redesigned the business's e-commerce platform in less than 3 months- customized email workflows resulting in a 38% improvement in operations.
Implemented heatmaps and other web analytics tools which resulted in a reduced bounce and churn rate – customized workflows resulting in a 27% improvement in lead conversion rate.
Executed a content and email marketing strategy that increased website traffic by 40% and generated 50% more leads.

GIZA Trucking (Feb 2024 – Aug 2024)

Project Lead | Airtable Specialist | Workflow Builder

GIZA Trucking, a logistics and transportation company, needed a modern Trucking Management System (TMS) to handle drivers, trucks, trips, and payments more effectively.

I accomplished this by:

Creating a comprehensive driver database that includes licenses, safety records, and real-time availability.
Building trip-tracking tools that measure distance, load weight, and determine payment details per trip or per mile.
Automating invoicing and accounting to streamline payment processes for both the finance team and drivers.

Real Estate & Contractor Management Firm (Mar 2024 – Dec 2024)

Project Lead | Workflow Automation Specialist

A real estate firm needed a centralized solution for managing contractor job claims and work submissions, as manual processes were causing delays and errors.

I made this happen by:

Developing a job-claiming system that allows over 100 contractors to log in, claim available jobs, and submit their completed work.
Creating an automated review and feedback process for the 12-person internal team to quickly approve or request revisions.
Building an intranet, mobile app, and a project management tool that centralizes collaboration and streamlines communication.

TileCloud (Nov 2023 – Jan 2024)

Process Improvement Expert | Project Lead

TileCloud, a leading tile retailer, struggled with inventory management, supplier tracking, and order processing due to outdated manual systems.

I did this by:

Designing an Airtable-based inventory management system to automate stock tracking and ensure accurate inventory levels.
Improving supplier order management by streamlining how orders are placed and tracked.
Creating a customer order tracking system that reduces errors and speeds up order fulfillment.

Anago Cleaning Systems (Oct 2023 – Present)

Project Lead | ASANA Specialist

Anago Cleaning Systems needed a centralized approach for managing franchise operations, customer inquiries, and project tasks to enhance communication and efficiency.

We successfully achieved this by:

Creating a project and task management system that organizes workflows and ensures timely completion.
Building a customer service portal to improve communication channels and reduce response times.

Luupli (Sept 2022 - July 2023)

Project/Product Manager

Luupli is a pioneering social media platform committed to promoting equity, diversity, and empowerment in the digital landscape. Luupli prioritizes fair opportunities for content creators, employs advanced safety measures, offers transparent compensation models, and celebrates diversity.

In this role, I:

Managed and led a cross-functional team of software developers, designers, and QA engineers in an AgileScrum environment to deliver a high-quality software product on time and within budget.
Facilitated daily standup meetings, sprint planning, sprint reviews, and retrospectives to ensure roles and responsibilities were aligned with the goals and objectives of the project.
Acted as the main point of contact for Jira configuration and maintenance to ensure that the tool was optimized to support the team’s Agile practices.
Acted as HR to support team member onboarding, performance management, and career development initiatives. Conducted over 100 interviews for several open positions in the company.

OnPlan (Oct 2022 – Dec 2022)

Operations & Reporting Specialist

OnPlan, a financial tech company, was using Google Sheets and Clickup for data management, which led to inefficiencies in time tracking and resource allocation.

Executed this by:

Leading the migration of large datasets from Google Sheets to Airtable, making the data easier to access and analyze.
Improving time tracking and resource utilization, which allowed teams to make better, data-driven decisions.
Moved a large database system on Clickup and Google Sheets to another base on Airtable, automation was set up and this resulted in a reduction in manual input across the company and a 20% increase in operational efficiency among employees.
Managed a large database system on Airtable with over 100,000 records ranging from customers, time entries, and portfolios.
Worked with 3 Managers and Operation Analysts to manage a team of Project Leads, Modellers, Sales Reps, and ETL Specialists.
Updated and monitored weekly utilization of over 20 staff, identifying both billable and non-billable project capacity - reduced billable time spent on certain tasks.

Kojo Japanese (Jun 2022 – Jun 2023)

Creative Director | Project Manager

Kojo Japanese, an online platform for learning Japanese, wanted to scale its educational content and boost its social media presence.

I was responsible for:

Managing content production and coordinating a team of web developers, UI/UX designers, writers, voiceover artists, and language teachers.
Developed and executed the creative and technical vision for a Japanese learning platform, overseeing all aspects of design, branding, and user experience.
Led a team of Japanese teachers and writers, designers, language translators, voice artists, developers, and business analysts.
Created project plans and managed timelines, using the Wagile methodology to track progress and ensure alignment with business objectives.
Collaborated closely with the product team to ensure that the platform met user needs and drove engagement, leveraging data and user feedback to inform design decisions.

Femunify (Mar 2022 – Jun 2023) • [Remote]

Digital Marketing & Operational Support Assistant

At Femunify, a skill exchange platform for female entrepreneurs, I supported digital marketing and operational tasks to boost the platform’s online presence and streamline its processes. I assisted with social media campaigns, created designs using Canva, executed email campaigns with ConvertKit, and maintained the Squarespace website with custom landing pages and simple automation.

Assisted with social media campaigns to drive engagement.
Designed visual content and marketing materials using Canva.
Managed email campaigns via ConvertKit to nurture leads.
Developed and maintained the Squarespace website and landing pages.
Implemented basic automation to streamline operational tasks.

Success Empowerment Strategies (Jan 2022 – Dec 2022)

Business Operations & Technical Support Manager

Success Empowerment Strategies needed help managing business operations, recruitment, and technical support for Microsoft 365, along with improving their online presence.

In this role, I specifically worked on:

Managing Microsoft 365 tools to streamline team collaboration and document sharing.
Optimizing the backend of a Squarespace website to improve functionality and user experience.
Implementing LinkedIn Sales Navigator campaigns to generate new leads effectively.